Terms of service
TERMS OF SERVICE
Effective Date: September 4, 2026
Welcome to Pure Living. These Terms of Service (“Terms”) form the agreement governing your access to our online storefront, your purchase of merchandise, and your interaction with the services and features that we make available.
In these Terms, “Pure Living,” “we,” “us,” and “our” mean Pure Living. “Customer,” “you,” and “your” mean any person who visits, browses, places an order through, or otherwise uses our online store.
Please read these Terms carefully. By using our store or submitting an order, you agree to these Terms and to the additional policies referenced within them.
1. OUR STORE
Pure Living is an online retail business offering merchandise that may include home and living products, household accessories, organization items, everyday essentials, décor, personal lifestyle products, gifts, and related consumer goods.
Our collections may be updated periodically based on availability and business needs.
2. CONDITIONS OF STORE ACCESS
You may use Pure Living for lawful personal shopping, product research, and related purposes.
Your access to the website does not grant permission to misuse our services, interfere with store operations, circumvent security measures, or engage in unlawful conduct.
We reserve the right to take reasonable action in response to material misuse.
3. CAPACITY TO ENTER A TRANSACTION
Purchasers must possess the legal capacity necessary to enter into a binding transaction under applicable law.
Individuals who have not reached the age of majority applicable to them should make purchases only with appropriate authorization or participation from a parent or legal guardian where required.
4. PRODUCT CATALOG
The merchandise displayed through Pure Living represents products currently offered or anticipated to be available for purchase.
We may change our catalog by:
Introducing new products;
Removing discontinued items;
Changing available variants;
Adjusting quantities;
Creating or ending collections; or
Replacing products with updated versions.
The presence of a product on our website does not guarantee permanent availability.
5. PRODUCT DESCRIPTIONS AND SPECIFICATIONS
We aim to provide customers with reasonably accurate information about merchandise.
A product page may contain details concerning:
Materials;
Dimensions;
Features;
Intended uses;
Quantities;
Included components;
Care instructions;
Assembly information; and
Other specifications.
Please evaluate the information relevant to your needs before purchasing.
6. DIMENSIONS AND SPACE PLANNING
For home, storage, organization, décor, or household merchandise, customers should confirm that applicable dimensions are appropriate for the intended location.
Measurements may be provided using customary approximations and may be subject to minor manufacturing tolerances.
Pure Living is not responsible for a customer's incorrect space or size selection where the product was accurately described, subject to applicable consumer rights.
7. COLORS, MATERIALS, AND FINISHES
Actual merchandise may differ slightly from digital images because of lighting, photography, screen configuration, material characteristics, or normal manufacturing variations.
Products containing wood, fabric, stone-like materials, ceramics, metals, woven materials, or similar surfaces may exhibit normal differences in texture, grain, shade, pattern, or finish.
These normal variations do not necessarily constitute defects.
8. PRODUCT PACKAGING
Manufacturers or suppliers may periodically revise packaging, labeling, containers, or presentation.
The packaging received may therefore differ from images shown online without changing the essential nature of the merchandise.
Where packaging itself forms a material part of the product description, applicable customer rights remain unaffected.
9. INTENDED USE
Customers should use merchandise only for its intended or reasonably foreseeable purpose.
Product-specific instructions, warnings, limitations, and weight or capacity restrictions should be followed.
Products should not be modified or used in a manner that creates an unreasonable risk of damage or injury.
10. INSTALLATION AND ASSEMBLY
Certain household or lifestyle products may require assembly, mounting, installation, or adjustment.
Customers are responsible for reviewing applicable instructions and determining whether professional assistance is appropriate.
Where a product requires specialized installation, customers should use appropriately qualified assistance.
11. CARE, CLEANING, AND STORAGE
Customers should follow care and maintenance information supplied with merchandise.
Cleaning products or methods unsuitable for a particular material may cause discoloration, deterioration, deformation, or other damage.
Damage resulting from misuse or care materially inconsistent with applicable instructions may not qualify as a product defect, subject to rights provided by law.
12. PRODUCT AVAILABILITY
Merchandise is offered subject to available inventory.
Placing an item in a cart does not reserve it indefinitely.
Products may become unavailable between browsing and fulfillment because of inventory changes or other legitimate operational circumstances.
If a paid item cannot be fulfilled, we will issue any refund due.
13. PURCHASE QUANTITY RESTRICTIONS
Pure Living may establish reasonable quantity limits for particular products, promotions, accounts, households, or orders.
We may adjust or cancel quantities that materially exceed an applicable limit.
Any amount owed for a canceled paid quantity will be refunded.
14. DISPLAYED PRICES
Prices may be updated from time to time for future purchases.
Customers should review the price displayed during checkout before submitting an order.
The checkout price will generally govern the applicable transaction, subject to correction of genuine errors where permitted by law.
15. TAXES, SHIPPING FEES, AND TOTAL CHARGES
Your final order total may consist of:
Merchandise charges;
Applicable taxes;
Shipping charges;
Discounts or promotional adjustments; and
Other amounts disclosed before payment.
You are responsible for reviewing the total before authorizing payment.
16. PROMOTIONAL OFFERS
Pure Living may occasionally provide coupons, promotional pricing, limited-time discounts, or other special offers.
A promotion may include separate rules concerning eligible merchandise, expiration, minimum spending, redemption limits, customer eligibility, or combination with other discounts.
Promotional benefits have no cash value unless expressly stated otherwise.
17. WEBSITE AND CATALOG ERRORS
Despite reasonable efforts, our website may occasionally contain incorrect pricing, inventory, descriptions, measurements, photographs, or promotional information.
We may correct genuine errors when discovered.
If an error materially affects an unfulfilled purchase, we may contact the customer with corrected information or cancel the affected merchandise where appropriate.
Amounts owed following cancellation will be refunded.
18. CREATION OF AN ORDER
Submitting checkout information constitutes a request to purchase the products shown in your order.
Receipt of an automated confirmation means that the order request was received.
It does not necessarily mean that Pure Living has finally accepted or fulfilled every item.
19. TRANSACTION VERIFICATION
Orders may undergo reasonable verification before fulfillment.
Verification may involve:
Inventory status;
Payment authorization;
Billing details;
Shipping information;
Purchase quantities; and
Fraud-prevention checks.
We may request additional information where reasonably necessary to complete an order.
20. ACCEPTANCE OR REJECTION OF ORDERS
Pure Living may decline, suspend, or cancel an order where a legitimate reason exists.
Examples include:
Merchandise becoming unavailable;
Payment authorization failure;
Material pricing or catalog errors;
Incomplete order information;
Reasonable fraud concerns;
Unauthorized payment activity;
Delivery limitations; or
Legal restrictions.
Any refund due for a paid canceled transaction will be processed.
21. CUSTOMER-PROVIDED INFORMATION
Customers must provide reasonably accurate information when completing a transaction.
You should verify your name, email address, telephone number where requested, billing details, delivery address, and payment information before submitting an order.
Contact us promptly if you discover a mistake.
Corrections cannot be guaranteed after fulfillment begins.
22. PAYMENT METHODS
Payment options available for an order are presented during checkout.
By using a payment method, you confirm that you have authority to use it and authorize the applicable charge.
Independent payment processors or financial institutions may process transactions on our behalf.
23. PAYMENT AUTHORIZATION AND REVIEW
An order may be delayed or canceled when payment cannot be authorized or where legitimate transaction-security concerns exist.
Customers must not use unauthorized payment credentials or knowingly provide fraudulent payment or billing information.
We may perform reasonable verification designed to protect customers and our store.
24. SHIPPING ARRANGEMENTS
Our separate Shipping Policy governs the shipment of merchandise.
It provides additional information regarding applicable:
Processing timeframes;
Available shipping services;
Shipping charges;
Estimated transit periods; and
Geographic shipping limitations.
Customers should review the Shipping Policy before ordering.
25. ESTIMATED DELIVERY
Unless expressly identified as guaranteed, delivery periods are estimates.
Carrier operations, severe weather, holidays, transportation disruptions, seasonal demand, incorrect delivery information, or other circumstances outside our reasonable control may affect arrival times.
26. CUSTOMER RESPONSIBILITY FOR DELIVERY DETAILS
Customers are responsible for entering a complete and accurate delivery address.
If an error is discovered after checkout, contact Pure Living as soon as possible.
We may attempt to update the information before shipment, but modifications cannot be guaranteed after processing has advanced.
27. ORDER MODIFICATION REQUESTS
Requests to modify an order should be made promptly.
Depending on fulfillment status, we may or may not be able to change products, quantities, variants, or delivery information.
A requested modification is not confirmed until accepted by Pure Living.
28. CUSTOMER CANCELLATIONS
You may contact us to request cancellation while fulfillment can still reasonably be stopped.
We cannot guarantee cancellation once processing has advanced.
After shipment, merchandise will generally be subject to the procedures described in our Return & Refund Policy.
29. RETURNS AND EXCHANGES
Our Return & Refund Policy governs eligible merchandise returns and exchanges.
That policy may establish conditions relating to:
Return timeframes;
Product condition;
Original components;
Packaging;
Proof of purchase;
Return authorization;
Exceptions; and
Other applicable requirements.
Nothing in these Terms removes mandatory consumer protections available under applicable law.
30. REFUND PROCESSING
Where a refund is approved, it will be handled according to our Return & Refund Policy and applicable legal requirements.
Refunds may generally be returned to the applicable original payment method.
Financial institutions and payment providers may require additional processing time after we submit a refund.
31. ASSEMBLED, INSTALLED, OR USED MERCHANDISE
Certain merchandise may have different return considerations after it has been assembled, installed, materially used, altered, washed, or otherwise changed from its original condition.
Specific eligibility requirements are determined by our Return & Refund Policy.
These conditions apply only to the extent permitted by applicable law.
32. RECEIVING YOUR ORDER
Customers should reasonably inspect merchandise after delivery.
Please verify that the products received correspond with your order and check for visible shipping damage, missing components, or other material problems.
Prompt notification may help us evaluate and resolve an issue efficiently.
33. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
If merchandise arrives damaged, defective, incomplete, or materially different from what you ordered, please contact Pure Living.
We may reasonably request information such as:
Your order number;
A description of the issue;
Product photographs; and
Photographs of relevant packaging.
Available remedies will be determined according to our policies and applicable consumer law.
34. SAFETY INFORMATION
Customers should read and follow safety warnings accompanying applicable products.
Weight limits, installation requirements, age restrictions, environmental limitations, and other product-specific safety instructions should be observed.
If merchandise becomes materially damaged or unsafe, customers should discontinue use.
35. PRODUCT RECALLS
If merchandise sold through Pure Living becomes subject to an applicable recall or significant safety notice, customers should follow instructions issued by the responsible manufacturer or regulatory authority.
Where appropriate, Pure Living may take reasonable steps to communicate relevant information to affected purchasers.
36. CUSTOMER ACCOUNTS
If account features are provided, you are responsible for maintaining reasonable confidentiality of your login information.
You should notify us if you suspect unauthorized access.
We may temporarily restrict account access when reasonably necessary to investigate suspicious activity or maintain store security.
37. PRIVACY PRACTICES
Personal information associated with use of our store is handled according to our Privacy Policy.
The Privacy Policy explains our practices regarding collection, use, disclosure, retention, and protection of personal information.
Please review it as part of your use of Pure Living.
38. INTELLECTUAL PROPERTY
Our store may contain trademarks, logos, photographs, graphics, written descriptions, layouts, illustrations, designs, branding, and other protected materials.
Such materials may belong to Pure Living or applicable licensors, suppliers, manufacturers, or other rights holders.
No ownership interest is transferred merely because you access or purchase through our store.
39. RESTRICTIONS ON STORE CONTENT
You may use website content for ordinary personal shopping and informational purposes.
Unless separately authorized or permitted by law, you may not commercially reproduce, republish, modify, distribute, sell, license, or exploit protected store content.
You may not use the Pure Living name or branding in a way that falsely represents affiliation, sponsorship, approval, or endorsement.
40. REVIEWS AND USER CONTENT
Where our website permits reviews, photographs, comments, or other customer submissions, you are responsible for the content you provide.
You should not submit material that knowingly:
Infringes another person's rights;
Contains unlawfully disclosed private information;
Is fraudulent or intentionally deceptive;
Contains malicious software;
Constitutes unlawful harassment or threats; or
Otherwise violates applicable law.
We may moderate content where reasonably necessary.
41. LICENSE FOR PUBLIC SUBMISSIONS
For customer content intentionally submitted for publication through our store, you grant Pure Living a non-exclusive license to reproduce, display, format, and use that content in connection with operating and promoting the store, subject to applicable law and our Privacy Policy.
You retain ownership rights you otherwise possess in your original content.
42. SERVICE PROVIDERS
Pure Living may rely on independent companies to support functions such as website technology, payment processing, analytics, communications, fulfillment, and shipping.
These providers may maintain separate contractual terms and privacy practices.
To the extent permitted by law, we are not responsible for independent third-party conduct outside our reasonable control.
43. EXTERNAL WEBSITES
Our store may contain links to websites or resources operated by third parties.
The presence of a link does not necessarily mean that Pure Living controls, guarantees, sponsors, or endorses the external service.
Customers should independently review applicable third-party terms and privacy policies.
44. MISUSE OF OUR SERVICES
You must not:
Use our services for unlawful or fraudulent purposes;
Submit knowingly false transaction information;
Attempt unauthorized system or account access;
Bypass security protections;
Introduce malware or harmful code;
Deliberately disrupt website operation;
Unlawfully collect customer information;
Infringe intellectual property or privacy rights; or
Assist others in prohibited activity.
Material misuse may result in access restrictions.
45. STORE AVAILABILITY
We seek to maintain reliable online store functionality, but uninterrupted access cannot be guaranteed.
Maintenance, software changes, technical failures, cybersecurity measures, network disruptions, or third-party service outages may temporarily affect the website.
We may modify or temporarily suspend functionality when reasonably necessary.
46. CHANGES TO SERVICES
Pure Living may modify website features, services, product collections, or operational processes over time.
Such changes do not eliminate obligations arising from transactions already completed or rights protected by applicable law.
47. WARRANTIES AND CONSUMER RIGHTS
To the maximum extent permitted by applicable law, our website and digital services are made available on an “as available” basis.
We do not guarantee that every website feature will operate continuously or without technical errors.
Products may also carry warranties provided by applicable manufacturers or suppliers.
Nothing in these Terms excludes statutory warranties, consumer guarantees, or mandatory legal rights that cannot be excluded.
48. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Pure Living will not be responsible for indirect, incidental, special, punitive, exemplary, or consequential damages arising from use of our website or services where such damages may legally be excluded or limited.
Any limitation applies only to the extent allowed by law.
Nothing in this section limits liability or remedies that applicable law does not permit us to limit.
49. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify Pure Living against reasonable third-party claims, losses, liabilities, damages, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another person's legal rights.
This provision does not transfer responsibility to you where applicable law requires Pure Living to bear that responsibility.
50. SEVERABILITY
If a court or other competent authority determines that a provision of these Terms is invalid or unenforceable, that provision will be limited or severed only as necessary.
The remaining provisions will continue in effect.
51. SUSPENSION OR TERMINATION OF ACCESS
Customers may stop using Pure Living at any time.
We may suspend or restrict access where reasonably necessary because of fraudulent activity, unlawful conduct, serious security concerns, substantial misuse, or material violation of these Terms.
Provisions intended to survive termination will remain effective to the extent permitted by law.
52. POLICIES INCORPORATED BY REFERENCE
These Terms operate together with our applicable:
Privacy Policy
Shipping Policy
Return & Refund Policy
Those policies provide additional conditions for their respective subjects and should be reviewed together with these Terms.
53. ENTIRE UNDERSTANDING
These Terms and the policies incorporated by reference constitute the agreement governing your use of the Pure Living online store and applicable purchases.
A failure to enforce a provision on one occasion does not automatically waive the right to enforce that provision later.
54. GOVERNING LAW
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of California.
Nothing in these Terms is intended to waive or restrict mandatory consumer rights, statutory protections, or remedies that cannot lawfully be waived.
55. UPDATES TO OUR TERMS
Pure Living may update these Terms to reflect changes in our merchandise, operations, technology, website functionality, business practices, policies, or applicable legal requirements.
The revised version may be posted through our website with a new effective date.
Where applicable law requires additional notice or consent regarding a material amendment, we will comply with those requirements.
56. CONTACT PURE LIVING
For questions about these Terms of Service, your order, our merchandise, or use of the Pure Living online store, please contact us using the details below:
Shop Name: Pure Living
Address: 17077 El Rancho Way, Salinas, CA 93907, United States
Phone: +1 832-566-1477
Email: raminLiving1994@essentialslivingaura.net